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        Family Services

        Welcome to the Soldier & Family Assistance Program Office

        The Syracuse Battalion Soldier and Family Assistance Program Manager is available to assist you in any way possible.  Please contact the Battalion's SFA Program Manager at (800) 790-0963 extension 1-8 or at (315) 479-8345.

        Important Information!
        Here is very helpful information addressing PTSD, signs, symptoms, treatments. Take the time to review and give to those you feel may need the information.

        Join us at the Family Readiness Group!  Here's how...


        Child Care Assistance Program

        Military Child Care in Your Neighborhood is a Department of Defense program designed to meet the child care needs of Service Members living in areas where on-base military child care is not available.  Eligible Service Members include Recruiting Command, Cadet Command, and Military Entrance Processing personnel.

        Now with Military Child Care in Your Neighborhood, many of them will be eligible to pay reduced fees for the care of their children.  To meet this need, the DoD has asked National Association of Child Care and Resource Referral Agencies (NACCRRA) to partner with state and local Child Care Resource and Referral Agencies (CCR&R) to locate or develop high quality child care spaces that meet DoD quality standards, and provide fee assistance to lower the child care cost to military families.

        The civilian child care programs that provide Military Child Care in Your Neighborhood child care spaces are comparable in quality to Military operated on-base spaces and meet most DoD and Service standards.

        How exactly will Military Child Care in Your Neighborhood work?
        The Service member, spouse, or legal guardian contacts Child Care Aware, a division of NACCRRA, toll-free at 1-800-424-2246 to determine eligibility.  If eligible, families can enroll by using the NACCRRA web page and clicking on the link for the appropriate military Service.  Applications can be filled out on line, then sent by mail or fax. 

        NACCRRA staff will collect information from the Service or family member to determine eligibility and specific child care needs. 

        In addition to the parent and provider application, NACCRRA requires the following documents (copies) via e/mail, fax, or mail: 

        • Service member's military orders
        • Leave and Earnings statement (LES) for both the Service member and spouse (most recent month) 
        • Child(ren)'s birth certificate(s) 

        Callers are given enrollment information about available child care spaces in quality civilian community child care programs. Callers are referred to their local CCR&R agency for available quality spaces. 

        For additional information, call Child Care Aware, a division of NACCRRA, toll-free at 1-800-424-2246 or visit the web site at determine eligibility.


        Free Counseling and Information Service
        Available at NO COST to You and Your Family!

        USAREC Soldiers and family members have new assistance service available to them.  The Department of Defense has contracted with Ceridian Corporation to provide a  work/life program at no cost to the Soldier or family member.

        The service provides online information, educational materials, telephonic consultation and 'face-to-face' counseling to assist Soldiers and family members with day-to-day life and work.

        'Face-to-face' counseling appointments are scheduled with a professional counselor in your local area.  You receive up to six counseling sessions for each separate issue or problem.

        Visit the Military OneSource web site to request information or educational pamphlets, CDs, and other resources available through mail.

        Contact your Battalion SFA for the 800 phone number and password for the web site.


         For further assistance try the web links below:


        USAAC - United States Army Accessions Command

        U.S. Army Cadet Command - Leadership/Excellence Insignia

        USATC Fort Jackson - Victory Starts Here Insignia

        USAREC | Cadet Command | USATC Fort Jackson | AKO Army Knowledge Online
        USAAC Home | USAAC Enterprise Portal | Privacy & Security Notice

        Date Last Modified: Fri Aug 28 13:13:10 EDT 2009

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