By Heather Sidebottom
End User Testing is the last step performed on new software before it's released to the field.
Within the next two months, an order holding brigades responsible for assigning individuals to participate in ongoing EUT will be released.
This is the opportunity for recruiters to test upgraded applications prior to them being installed on all computers. Recruiters should have a say as to whether or not new software or upgrades are ready for final release, said Darrin Johnson, USAREC G6.
He added, "When EUT is not performed at all or adequately, releasing the software may create issues to an application."
Recently, an upgrade was made to a portion of the operational environment preventing access into the Defense Travel System. Fixing the problem required technicians to implement a workaround on each individual workstation.
Recruiter feedback and support of EUT is necessary for working out the bugs on new software and upgrades.
Most EUTs can be completed in 30 minutes to an hour. USAREC G6 will provide recruiters the schedule and testing plan.
If selected, it's important to provide honest and accurate feedback, Johnson said. "If you believe there is a problem, make sure it is annotated on the test sheet," he said.
Recruiters should not be contacted to perform more than three EUTs a year.
This process takes a little time, but the rewards for a smooth operational environment are huge. Rescinding bad upgrades results in downtime at the workstation and hinders mission performance.